• Make sure that sales dept. asset database is accurate and up to date.
  • Draft and Report - Daily reporting of severe cases, assets misuse by internal and external customers.
  • Supply information maintenance issues based on market feedback and provide solutions to streamlining productivity and increasing service excellence in the market.
  • Suggest changes to customer complaint / queries to meet new market and system needs as they arise
  • Provide briefing and follow up systems to aid operators in screening and managing premiums and redemptions
  • Conduct customer satisfaction surveys, capture the data & provide reports to the line manager.
  • Preparing and managing Route Journey plan
  • Opening new accounts and maintaining the existing customers
  • Troubleshoot customer queries and complaints
  • Following up with the salesmen
  • Train and coaching salesmen on truck handling and proper use
  • Train Salesmen on customer services

Job Type: Full-time

Required experience:

  • Sales Executive in FMCG Industry: 3 years

Required license or certification:

  • UAE Driver's License

2 weeks ago

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