Closing Date: 22-Oct-2016

About the Business: DP World is a leading enabler of global trade and an integral part of the supply chain.

We operate multiple yet related businesses – from marine and inland terminals, maritime services, logistics and ancillary services to technology-driven trade solutions.

We have a portfolio of 77 operating marine and inland terminals supported by over 50 related businesses in 40 countries across six continents with a significant presence in both high-growth and mature markets. We aim to be essential to the bright future of global trade, ensuring everything we do has a long-lasting positive impact on economies and society.

Our dedicated team of over 37,000 employees from 110 countries cultivates long-standing relationships with governments, shipping lines, importers and exporters, communities, and many other important constituents of the global supply chain, to add value and provide quality services today and tomorrow.

Container handling is the company’s core business and generates more than three quarters of its revenue. In 2015, DP World handled 61.7 million TEU (twenty-foot equivalent units) across our portfolio. With its committed pipeline of developments and expansions, the current gross capacity of 79.6 million TEU is expected to rise to more than 100 million TEU by 2020, in line with market demand.

By thinking ahead, foreseeing change and innovating we aim to create the most productive, efficient and safe trade solutions globally


About the Role: This position reports to Manager - General Administration & Travel and the main purpose of the role is to ensure that all DP World guests and VIP visitors to Corporate Head Office, are provided with prompt assistance and cordial attention.

  • Greet and welcome visitors and VIP guests offering information and assistance
  • Answer incoming calls promptly, courteously and in a professional way
  • Coordinate with the Public Relations Assistants, arranging their daily schedule and preparing their monthly overtime sheet
  • Familiarise names of regular visitors and greet them accordingly
  • Assist in organising transfers for visitors if required and re-confirm booking of conference room etc.
  • Anticipate the need for taxis and follow up in order to avoid delays
  • Receive couriers and dispatch them accordingly
  • Maintain cleanliness in the reception area and lobby at all times, in case of maintenance or any other service required, inform the relevant department.
  • Be aware of local emergency and other business units telephone numbers
  • Assist visitors who require usage of the business centre
  • Provide walk in guests with guidance and information of the company
  • Update the telephone directory and listing for head office staff
  • Assist the department with administrative requirements as required
  • Be prompt and punctual in performing duties.
  • Maintain appropriate standards of conduct and professional appearance
  • Any other job assigned
  • Awareness and implementation of company policies and procedures.

Experience & Qualification:

In order to give credible support to the organisation and be successful in this role, the ideal candidate will have the following experience, skills and qualifications:
  • Diploma or High School Certificate
  • 2 years’ experience in handling Front desk/ Customers or other related function
  • Ability to priorities and multitask skills
  • Ability to work alone as well as within a team environment
  • Ability to effectively manage workload and time in order to meet constantly changing demands of the job
  • Strong attention to detail and follow-up skills

DP World processes personal information in accordance with Data Protection principles and takes reasonable steps to ensure accuracy of data. Please be advised that your personal information is stored in a secure central database which is owned by the Dubai World Group of Companies, of which DP World FZE is a part of.

You are about to be redirected to an application form; by completing this form you confirm that the personal information provided is true and correct to the best of your knowledge. In addition, you have read and fully understand the contents herein and consent to Dubai World Group of Companies processing of your personal data for relevant purposes in accordance with the Company's Data Protection Policy.

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