EML Diagnostics is a rapidly growing ISO certified diagnostic laboratory based in Sharjah. We are looking for a dedicated Customer Care Representative.
Job Description:

Preferably a Filipino with biological science background.

  • Able to multitask and ensure EML company delivers the highest standards of service to customers/patients
  • Deal directly with customer's inquiries and complaints, which maximize customer satisfaction.
  • Serves customers/patients by greeting, welcoming, and directing them appropriately, filling necessary forms for lab tests and insurance, notify lab for collection of samples; receive calls and maintain security.
  • Problem solver, trouble shoot issues with clients.
  • Perform other duties as directed.


  • A bachelor's degree or equivalent in Medical Lab Technology/Biological Sciences.
  • Ability to communicate effectively in English, both in verbal and written form.
  • Ability to work effectively both independently and with a team.
  • Excellent customer service and interacting skills with clients.

Job Type: Full-time

Required education:

  • Bachelor's

Required experience:

  • Medical Lab Technology/Biological Science: 1 year

Required language:

  • English

2 weeks ago

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