Johnson & Johnson
Johnson & Johnson Services, Inc. is recruiting for a Digital Manager - Consumer / MENAP to be located in Dubai, UAE .

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

With $70.1 billion in 2015 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices and diagnostics markets. There are more than 265 Johnson & Johnson operating companies employing approximately 126,500 people and with products touching the lives of over a billion people every day, throughout the world.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of Our Credo . It’s a culture that celebrates diversity and diverse perspectives. It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities.

Digital Strategy – Develop and champion a guiding vision for digital marketing across the MENA Consumer group focusing on the Beauty, CHC and OTC brands. Help developing communication plans for a digital world, ensuring we have the fundamentals in place and providing test and learn opportunities for more innovative digital activity to drive sales and market share.

Social – Lead in rolling out the social approach for MENA ensuring effective community management, efficient social media spend, strong social strategies and reporting best practice

Content – Lead in developing the content approach for MENA to enable us to behave more like publishers. Providing tools, processes and partners to allow us to lead in this area.

Analytics – Lead in developing the digital analytics approach for MENA ensuring reporting best practice and meaningful insight is provided by the analytics team


Develop and optimize digital platforms to engage consumers and ultimately support product sales for the MENA region with a focus on the Beauty (i.e Neutrogena and Clean and Clear), CHC (i.e Carefree and Listerine) and OTC (i.e Imodium and Regaine) brands. Working in close partnership with the brand team, this individual will develop the optimum strategy and plan, taking into account econometric learnings, and combining them with their knowledge of the media landscape to deliver a plan that effectively and efficiently achieves brand objectives.

Develop, Leverage and Adapt digital strategies and assets from lead markets and the EMEA

Lead the Social Media approach for MENA ensuring clear strategy, best practice execution and tracking and optimization is in place

Management of the Content and Site (Community Management Agency) for the day to day management of our social platforms

Provide guidance and support on digital for some key brands in the North Africa markets

Help develop the Digital IQ across the MENA cluster

Monitor digital media tools, trends and applications and appropriately apply that knowledge to increase the use of digital media at J&J.

Identification and development of innovations in the online sector in the context of "Test & Learn" projects for different target groups of the company

Agency Interaction

Negotiate and ensure top quality delivery from our digital agencies and secure standardization in the online space.

Build a strong working relationship with EMEA Digital Team (DCoE)

Ensure agency partners are reporting and optimizing activity in line with expectations

Secure continuous tracking and analysis of key metrics and provide recommendations to improve digital strategy and execution, including budget control.


Bachelor Degree in Marketing / Digital Marketing, or any related degree.

MBA from a reputable school would be preferred

5 - 7 years’ experience in Media and Digital Marketing

Experience from a multi-national or regional company in preferably FMCG Excellent Verbal and written English skills; Arabic is a plus

Experience with media agency and communications management is essential

Experience managing social, content and digital

Strong understanding of building and integrating digital with ATL and activations

Highly creative with experience in identifying target audiences and devising communications campaigns that engage, inform and motivate

Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)

Strong analytical skills and data-driven thinking

Up-to-date with the latest trends and best practices in online marketing and measurement

A strong record of working collaboratively and effectively with marketing agencies

Ability to work within a diverse (culturally, functionally & geographically) environment.

Be a self-starter and have the ability to take responsibility for key program/study 'milestones' with minimal supervision.

Well organized, Well-structured, focused & setting clear priorities

Financial analysis and P&L understanding

Process and project management skills

Communication Skills – Strong written and oral communication skills and presentation skills

Feedback – Receiving & giving feedback ability

Proactive & Self confident

High Ethical standards & follows JnJ Credo

Must be able to work well in cross functional teams, both as a team player and a team leader

Primary Location
United Arab Emirates-Dubai-Dubai
Johnson & Johnson Middle East FZ-LLC (8608)
Job Function

5 days ago

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