About Jumeirah and the SBU:
At Jumeirah , we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

Jumeirah at Etihad Towers is part of a new iconic five-towers complex in the capital of the UAE. It is bordered by the sea on one side and the fashionable Corniche on the other. It is easily accessible from the airport and close to the city's shopping malls, and the central business district and Ministries' area. The hotel features 396 uniquely designed, spacious and elegant rooms and suites, offering fully integrated lifestyle technology. Rooms range from 40m² to 60m² and the design led suites from 92m² to the 980m² Royal Etihad Suite on the 60th floor. 199 luxurious serviced residences are available for longer stays. A variety of restaurants and lounges offer an extensive choice of culinary temptations from the 63rd floor to the beach and include all-day dining and Lebanese restaurants with terrace seating. A dedicated executive lounge with all-day food and beverage offerings, an Internet lounge, shower suites and a business Centre with four meeting rooms, is located on level 45. The superbly equipped conference Centre, amongst the largest in Abu Dhabi, includes a ballroom, seating up to 1,400 delegates, 13 meeting rooms and large pre-function areas with sea view. Spend leisure time in the Talise Spa with 14 treatment suites plus Rasoul chamber and hammam, the extensive gym with state-of-the-art equipment, relax in a landscaped oasis of pools and gardens along the private beach or treat yourself to some retail therapy at the exquisite Etihad Towers boutiques.

About the role:
Is honest, reliable, professional, competent and knowledgeable. Should be flexible and ready to work any shift given as per the requirement of the Outlet and adhere to company service standards.

Main Duties:

To follow proper payroll and uniform procedures

To offer guests of the outlet an enjoyable, expertly served beverage/dining experience

To anticipate and service of guests' requirements before request is necessary

To serve and clear food and beverage items in an unobtrusive and professional manner

To be familiar with the beverage service including stemware used and appropriates garnishes

To utilize a "Captain's Pad' correctly and for the sake of communication

To complete opening and closing side work as assigend and has all tables set according to standars

To present menu and explanations for all menu items as well as specials of the day

To present children's menus, when appropriate and describe specials

To utilise the hotel's computer system ringing up sales, printing checksm closing checks and completing closing readings

To carry trays, bus and reser tables with linen, china, glass and silver

To change ashtrays, serve cigarettes, crumb tables and offer additional beverages and cigars

To ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved

To service all needs for privare dinning room or private function

To report any accident or guest compaint immediately, no matter how minor, to a manager

To recognize and address potential disruptive and undesirable guests

To respond properly in any hotel emergency or safety situation

To move tables and chairs

To breakdown any buffets, displays or side stations when needed

To clean service area when needed

To retrieve and stock all linen, china, silver, glassware, food and beverage items

To provide unobtrusive and professional service

To serve a dish to guests while explaining the contents and preparation

To provide water, bread abd butter service throughout the meal to guests

To offer coffee or tea and serve any requested according to Jumeirah at Etihad Towers standards

To report for duty 5 minutes before the scheduled time, clean and tidy wearing the correct uniform
To carry adn break down trays properly and safely
To clear tables and reset them for specific number of persons
To provide quick and attentive assistance to any mishap in the restaurant
To sweep/vacuum the floor before a shift if needed
To handle cash and credit procedures according to the guidelunes of the accounting department
To identify potential problems and ask for assistance before breakdown occurs
To provide lateral service within the hotel whenever needed

About you:
The ideal candidate will:

Be dynamic, focused, proactive and result-oriented

Be highly capable to multi-task and manage a wide range of projects simultaneously

Be driven to perform high with output combined with an eyefor detail

Have self-initiative andindependent judgment

Haveexceptional interpersonal skills

Be a creative thinker whocan bring energy tonew projects

Have Tertiary Education or Equivalent

Be able to handle large restaurants and guest volumes on a daily basis

Be able to work under pressure in a customer service enivronment

Have good English skills

Should have at least 1 year experience in a 5* hotel environment
About the benefits:
This position offers a highly competitive salary and package which includes; fully furnished shared accommodation/live-out allowance, free transport to and from your place of work if company provided accommodation, uniform, laundry services, meals during working hours, bi-annual flight ticket, medical and dental coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.

5 days ago

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