Hotel or EntityNovotel, Ibis and Adagio Al Barsha

State Northern UAE

United Arab Emirates

Novotel - Adagio Premium Aparthotel - Ibis Hotel, Al Barsha, Dubai

Accor Hotels Al Barsha combines 3 of Accors outstanding brands. The four star Novotel with every convenience for the business and leisure traveler, our premium aparthotel brand Adagio offering unparalleled contemporary design and comfort and Ibis Hotel our world leading economy brand Discover the hotel


Job Level

Job 24


Fixed-term contract:


Duration of fixed-term contract (in months):



Full Time

Anticipated Start Date



Arlene Barrientos
[email protected]

Show Phone Number


Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential English (Primary tongue)

Essential and optional requirements

Minimum of 1 year experience in a similar role.
Experience working with multi-cultural teams
Used to working in a busy customer care environment
Professional Skills
 Highly Organized and efficient
 Well versed in sending emails to customers
 Excellent Communication Skills
 Working knowledge of F.O. Groups and Reservations is an advantage
Personal Skills
 Presents a professional corporate image
 Eye for detail and accuracy
 Outgoing and personable character
 Good command of English
 Team Player


Key tasks

We are looking for a Reservations Agent Professional who can ensure all booking enquiries are responded timely and efficiently, who can contribute globally to guest satisfaction through the quality of his/her work and exemplary behavior ,and maximise occupancy by ensuring high conversion of enquiries into bookings.

The candidate must be a good communicator, patient, and polite. He/She must have a problem solving skills to sort issues and conflicts with customers.

The ideal candidate will have been in a similar position in a busy corporate chain of hotels for at least 1 year, ideally in the Dubai market.

We offer a competitive salary and benefits package commensurate with one of the World's largest leading Hospitality companies.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that's the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel's success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand's ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: 'At Novotel, we grow faster' . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

4 days ago

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