We are currently looking for a Section Manager for our new SHOES section in the iconic TRYANO Department Store based in Yas Mall. We are lookingfor someone who is passionate about luxury footwear and understands guest experience and clienteling.

Job Summary

The Section Sales Manager is responsible for managing the team ensuring to achieve the sales target, process sales analysis and deliver sales reports, deliver outstanding customer service; to manage efficiently the stock as he/she is fully accountable of the inventory process and result; and ensure implementation of the company’s policies and procedures.

Main Responsibilities

Sales Achievement

Conduct sales analysis, follow up on market trends and monitor the competition’s activity
Propose ways to improve the business: in store merchandizing, opening hours, product mix…
Produce quantitative and qualitative sales report
Be present in the shop floor to generate sales and handling VIP customers
Customer Service

Identify customer potential needs and use initiatives to meet those needs
Ensure consistency in customer service delivered and handle all complaints
Ensure building, maintaining and using the customer data base
Team Management

Train and motivates the team of sales executives and shop supervisor and manage by example
Delegate responsibilities, conduct performance appraisals and prepare proposals and objectives for staff in term of training and career development
Stock Management

Enter all received goods and ensure stock control and proper record of all stock movements
Supervise the replenishment process to avoid and report any over stock along with the suggested corrective action
Prepare for the inventory
General Operations

Coordinate with the back office, suppliers, logistics, marketing and merchandizing team regards of new launches, in store animation or renovation and provide feedback accordingly
Follow up on different issues with Mall Management such as mall promotions, permits, security…


In their endeavour to excellence, the fundamental values all our employees must possess are Commitment, Integrity, Empathy and Flexibility.


BA / MBA/ Masters
Previous Experience

At least 7 years’ experience in retail / commercial roles
Knowledge of luxury fashion brands
Man management experience of at least 8 people
Linguistic Skills

English: required
French: not necessary
We can offer you:

Staff discounts at all participating Chalhoub partner brands
The chance to live and work in a dynamic regional retail hub

3 days ago

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